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Where a user suffers loss and/or damage due to another user in the course of game play, remedial steps may be requested under this Operation Policy. Use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, any JOYCITY Game or any JOYCITY game experience or without JOYCITY s express written consent, modify or cause to be modified any files that are a part of the Service or any JOYCITY game. Making a request The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). 9. Joycity Platform is a comprehensive platform to support players to play all Joycity games with a single account.However, you do not have to sign-up to become a member of Joycity Platform to play Joycity games. Within exclusive parameters, users may buy, sell, or exchange items and But if you dump money in this game, be prepared to loose what youve paid into. Be safe from hackers and unwanted bills. 2023.02.13 ), Where an abusive act stated above has been confirmed, but it is impossible to recollect goods and experience points obtained, Attempting to trade in-game contents (item/currency) through methods not approved, or setting up such transactions, Allowing other person to access your account with giving cash or economic benefits in order to grow your character on your behalf, or setting up such arrangements, Trading/attempting to trade/setting up trade of game accounts or in-game characters through methods not approved by JOYCITY, An act of commercial advertisement and chatting intended for an individuals benefit which is irrelevant to game play, Using an illegal program unauthorized by JOYCITY; abnormal manipulation or use of a program, or distributing it to other users (In such case, JOYCITY will recollect all JOYCITY may limit Service (in part or whole) due to any factors that may adversely impact game accessibility. b. 3. Go to the "Gem" store and click the package of your choice. In accordance with this Operation Policy, JOYCITY will devote itself to maintaining order and protecting the users rights for enjoyable gameplay by effectively addressing complaints and the regulation of all actions that may impact gameplay. JOYCITY Corporation. User rights a. effectively dealing with complaints while strictly regulating any action that may interfere with game play. 7. JoyCity ranks 247th among Gaming sites. JOYCITY does not take responsibility for such matters arisen from personal negligence. JOYCITY may offer you the opportunity to invite your contacts from a SNS (such as your Facebook friends) so that those contacts can be located in JOYCITY games and/or you can invite them to join you in JOYCITY games. 2. Now we have some random tax that takes 30%-50% of what your base produces. b. c. Please contact customer support or send an email to support@joycity.com to submit an objection regarding limited access or to inquire as to the reason. - 24-hour online customer support a. c. Users are suggested to report a name corresponding to the foregoing conditions while using the Service in order to protect their right for enjoyable game play. JOYCITY will handle a request for payment cancellation within 3 (three) business days of the day the content is returned. The user may Equip Character Title______.png- Tap [Title] to equip the character title.- Character title will be available when you have all the cha, We will tell you about upgrading Skill in Game of Dice. Yes. Recent Reviews: Mixed (68) All Reviews: Mixed . Slandering another user (or guild); using inappropriate language toward others; making a condescending remark about others appearance, Putting up a post repeatedly to block others from engaging in a game, Hinting at content sexual in nature or making others feel ashamed sexually, Slandering others parents or a specified person or unspecified people, An act intended to hamper others game maliciously, A nonsensical act causing inconvenience to others, Using a name in violation of this Operation Policy, Article 2, Repeatedly posting promotional material, blocking others from engaging in the Game, or making others feel displeased, Disrupting, interfering, hindering operational procedures and game play, An attempt to gain unfair profit or cause confusion or disturbance to others by distributing false information or disclosing secret information (In such a case, JOYCITY All in-game content and currency restoration requests must be submitted within 7 days of occurrence. Warning may be given in various forms including mail, text message, prohibition of chatting, forced ending of a game, etc. a. JOYCITY may not accept requests for payment cancellation where the effect is applied upon purchase or where the content is used partially or wholly. Turn on iTunes and login2. After game starts, go to 'Settings > Pr. Alliance Menu- Tap the [Alliance] icon on the bottom left corner to enter the alliance menu. Alliance Benefits- Receive support from your alliance members to reduce tim. name alterations based on rational, objective judgement. 1. d. If a user is found to engage in any action not in compliance with this Operation Policy, JOYCITY may restrict the users right to access the JOYCITY website or game services. Comment for payment cancellation may be submitted to customer support. Click the right of recently purchased products and then click look at all4. Prevent apps from taking your money without permission. Let's play Game of Dice~. My advice is dont download this game. This is the wrong game for you, if youre someone who likes to spend a little money on a game. If you don't receive an email, please check out the Spam. If a user attempts to engage in cash and/or similar transactions involving ones account (ID), characters, currency, and/or items, the right to Service use shall be forfeited without notice, and JOYCITY is not obligated to provide any assistance. Users may cancel their payment for directly purchased content within 7 (seven) days of the date of purchase if the content remains unused (uncollected from the mail box). engaging in such transactions involving cash, names, and postings judged to be associated with such Unapproved transactions or acts of commercial advertisement and chatting intended complaints. ** This game officially supports English. Where conditions, this Operation Policy, and other notices stated by JOYCITY. Follow the form below after checking the information and put in a 1:1 inquiry for quick support. (Keyboard Print Screen Button)References > https://support.apple.com/ko-kr/HT204088 Select the file a, First, we are truly sorry for the inconvenience.Please send us 1:1 inquires after checking the information below about unsent products after payment.1. 3. (JOYCITY is not obligated to provide any assistance.) First, we are truly sorry for the inconvenience.Please send us 1:1 inquires after checking the information below about unsent products after payment.1. Shipping 1. It is also required for uploading data to customer support. 5,000,000 +. It is also required for uploading data to customer support. Resend verification number. DOWN People attack for no resource gain. b. This is a very disorganized company, with a little interest in supporting the game, and no intention to follow through On the delivery of promised bonus items (rewards for spending a certain amount of money, or buying different packages). a. "AWS Global Accelerator has a low cost compared to other vendors," says Kang. An attempt to facilitate and/or engage in an unauthorized exchange of game accounts with cash or tangible goods. Period. It is possible.Every game from Joycity saves its data on the Joycity platform.Even if you have to reinstall because you changed or formatted your phone,as long as you login with your Joycity account, you can safely reload data.This is calledLink Account. How to Link Account- [Turn on Game] > [Captain Profile] > [Settings] > [Account] > [Link Account] > [Google/Facebook/Email]However, if you have canceled your membership, all data is deleted so it is impossible to bring back data. goods and experience points obtained. I lost everything and I'm back to day one it suckz I'm passed off a lot Actually, I got a new phone yesterday I had a Samsung galaxy a13 now I have a galaxy S20fe. I paid, but the products were not sent. The act stated in the previous provision will be strictly dealt with, resulting in user restriction without warning, as such acts are considered to disrupt fair gameplay. 5. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Last edited by alexkrow ; 10-31-2021, 05:49 PM . [Go Straight to 1:1 Inquiries]https://joycityone.zendesk.com/hc/ko/requests/new Payment Reference- Market : Google Play. Items, goods and experience obtained directly or indirectly through the inappropriate use of the Service or an open market store will be all recollected or deleted. AWS Global Accelerator uses the AWS backbone and terminates TCP connections at the . Email: support@joycity.com. JOYCITY will execute corrective action against any and all confirmed fraudulent activity implied or otherwise. Business Name: JOYCITY Co. Ltd. JOYCITY is not liable for any damages sustained from access provided by way of personal negligence. Service 2. Executing or facilitating the exchange of game accounts and/or engaging in an unauthorized exchange of in-game content (items, currency, etc.) a. judged that the content of dispute between users is relevant for operational game play such issues concerning the disturbance of game play, the law, public You may play, save your data with ease by simply connecting your existing email, Facebook, or Google account with Joycity Platform.Joycity Platform < Start with Google account > Guide1. [How to Check App Store Payment History]1. Refrain from engaging in commercial advertisement or promotions; 1. User rights NOTE: If the links below doesn't work for you, Please go directly to the Homepage of JOYCITY Corp, Website: Visit Gunship Battle Total Warfare Website, https://www.facebook.com/gunshipbattle.en/, I spent about 200$ on gunship battle and I lost all my purchases when I bought A new phone Samsung galaxy S20fe I had a A13 I did the smart switch said everything was transferred but that's not the case. To contact from in-game, go to Settings > Customer Support. 10. This is a forced play situation game. 8. After playing this game for some time now, and spending a good amount of real money.Im changing my 5 star review. JOYCITY may conduct Freestyle2: Street Basketball is a freeonline arcade basketball game. 8. d. Avoid becoming a victim of fraud by ensuring that under no circumstance, provision of account access is given to any user other than the registered account holder. I figured that I would support the developer and buy a character, so I loaded up 2000 Gkash and purchased a character (I'll leave the discussion about how ridiculously overpriced a single character . I paid, but the products were not sent. 5. Creating a harmful bug within a game or implanting a cause for potential game error by manipulating resources within the game without permission; (Send Request) > Google Play. Attempt to gain benefit or disrupt fair game play by manipulating game data or game play time In order to protect the rights of Customer Support representatives and to facilitate a healthy environment, JOYCITY can/will warn, end the inquiry process, and/or suspend access from gameplay. c. Users can better protect personal information by periodically changing the password for their accounts (ID). 3. 3. Tap the Store icon on the top right corner in the game. Fraud recollection is unavailable due to relocation or damage, the character may be deleted or game data may be reset. transaction or relocation of an item or goods. - Also, enjoy the exciting faction clash, limit tournaments, and . 1. A name that may infringe on a trademark or intellectual property rights Im done. limited access has passed, all data pertaining to the grounds for limited access become expired, resulting in the inability to raise an objection. Do not engage in commercial advertising or promotions. A name that may sound lewd, vulgar, or unpleasant to others verified use of unauthorized programs or use of abnormal gameplay, Use of programs unauthorized by JOYCITY: Abnormal manipulation or program use or distribution (In such case, JOYCITY will reconcile all in-game content. A request for payment cancellation may be submitted to customer support. - 24-hour online customer support - Email: support@joycity.com 3. unauthorized transfer or transaction of the said with others. for any loss and the account in question will risk permanent suspension. Table for criteria for service prohibition. Users may make game-related inquiries, suggestions, or requests via the following: Homepage email-inquiry (support@joycity.com) or in-game customer support inquiry. In such case, JOYCITY will post relevant notices on the JOYCITY All users are obligated to read and agree to this policy. Where a user suffers loss and/or damage due to another user in the course of game play, remedial steps may be requested under this Operation Policy. JOYCITY may not accept requests for payment cancellation where the effect is applied upon purchase or where the content is used partially or wholly. Users should refer to official notices regarding any/all concerns regarding Service However, if players send their 1:1 customer service inquiries through the in-game web browser, there may be a separate request for permission from the browser. However, recovery is not possible if the item or in-game currency that the user reports as lost does not exist within the game and/or if JOYCITY cannot find objective data. 2. Refrain from engaging in coordinated action with others for the purpose of committing slanderous, anti-social, or unlawful acts toward a specific nationality, race, religion, base and save the world. Zero stress. in-game currency, etc. If users verify that they have purchased from JOYCITY in error, purchased virtual items or currency from JOYCITY, you have the option to contact JOYCITY Customer Support with a request for a refund. order or established social morals and good customs. c. Users found to have repeatedly violated these terms (repeat offenders) will incur severe penalties c. It is strongly suggested that users report any name that they feel violates the terms provided. This page was generated at 04:57 PM. Enhance Characters- How to enhance characters: [Lobby] > [Character] > [Enhancement/Upgrade]- Use enforcers and characters as materialsto enhance the character you want.- Character stats increase upon enhancing the character.- Max levels are different depending on the character grades. JOYCITY will not help users with problems including fraud or the like caused by what is stated in the aforementioned 2. Tap "Buy" and select the payment method from the list to make purchase. Tap "Purchase" and select the payment method from the list to make purchase.. - If your friend is too busy, it's time to play the solo mode! 2. 4. Munitions Plant- You can craft your equipment at the Munitions Plant.- You can craft equipment with more slots at higher level Munitions Plant.- You can also get 1 extra slot on each kind of equipment at VIP Lv.10.2. Battle enemy units to defend your This Operation Policy is a set of internal regulations to be collectively observed between JOYCITY Co., Ltd. (JOYCITY) and users in order to regularly cope with possible d. If a user is found to engage in any action not compliant with this Operation Policy, JOYCITY may restrict the users right to access the JOYCITY website or the Service. for an individuals benefit that is unrelated with game play, may be subject to restrictions on the use of the Service. 6. taken. a. In order to protect the rights of Customer Support representatives and to facilitate a healthy environment, JOYCITY can/will warn, end the inquiry process, and/or suspend access from gameplay. harm to another users use of the Service within the Game, on related websites, community pages, etc. A name intended to advertise or promote a specific person, product or business; a. effort to optimize user experience. 1. a. Users shall not negatively manipulate a system error or bug incurred during game play and are required to report such instances immediately. both the users and the company. The Operation Policy is part of JOYCITYs Game (In such case, JOYCITY will recollect all goods and experience points obtained. Respect other users rights and strive to create healthy game environment; 4. DOWN 5,000,000 + Previous. ), Using abusive language, sexual harassment, or slander, while making an inquiry over phone or on visit in person, Using abusive language repeatedly, disturbing a one-on-one inquiry session, Submitting of inquiry related or unrelated to a game while using abusive language, Obtaining unlawful profit by misleading other users and other acts of fraud (In such case, JOYCITY will recollect all goods and other benefits obtained from this act), Where the relevant items cannot be recollected in connection with a case of fraud as stated in the foregoing, Attempt to manipulate system error or bug, Where the Game has been played without the users awareness of a bug, or game play has been carried out only a few times during that state, limiting its impact on the 3. b. JOYCITY will not be liable for the loss of in-game content such as items and/or in-game currency caused by carelessness, misconduct, and/or negligence, including unfamiliarity with the relevant terms and conditions, this Operation Policy, or notices provided by the Company. User obligations a. You may play, save your data with ease by simply connecting your existing email, . JOYCITY may also prohibit such users from game access, chatting, the use b. JOYCITY will always value users opinions, keeping in mind that such input initiates further development and optimal services. Unfortunately Joycity as a company has several problems but mostly it comes down to company culture and poor customer service. JOYCITY Corporation. Where a user (is considered legally underage or a minor) has made payment without the consent of the custodial entity or legal guardian, the custodial entity or the legal guardian has the option to contact JOTCITY Customer Support to request a refund. I want to change the email that is registered. Account > Look at My Account3. The aforementioned necessary measures include game-play (or play) restriction, name alteration, or deletion in accordance with this Operation Policy without notification to the user. They offer absolutely nothing in compensation for promotions that are clearly advertised on the companys Facebook page. Discover which options are the fastest to get your customer service issues resolved.. Libeling others (or alliances); using inappropriate language; making condescending remarks about others, Spamming or intentionally preventing other users from engaging in-game, Hinting or directly mentioning content sexual in nature, implied or otherwise, Libel, slander, or misinformation used with the intent to defame or demoralize, Any act intended to impede others gameplay, Stalking or exhibiting any specifically unwanted/unsolicited /unwarranted communication with other players, Intentionally making other players uncomfortable by expressing inflammatory or controversial messaging, Any action deemed provocative in nature or action by the company, Any remarks or libel regarding sexuality, creed, religion, nationality, ethnicity, and/or orientation, Any repeat offenses (at the sole discretion of JOYCITY), Using inappropriate avatar or in-game names or images, Using a name in violation of this Operation Policy, Article 2, Using images that derogate a specific country, race, religion, gender, or physically and/or mentally impaired, Using images that exist solely to expose, exploit, or defame the personal information of others, Actions disrupting game operations, game service, and/or gameplay experience, Posting or promoting unofficial websites or games, intentionally distracting other users gameplay by repeatedly posting irrelevant, unapproved game content, Intentionally disrupting or interfering with JOYCITY game service and/or operations, An attempt to obtain unauthorized gain by causing confusion and/or disturbing others by way of distributing false information or disclosing confidential information (In such a case, JOYCITY will reconcile all illicitly obtained in-game content.

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